Providing Regular Informal Feedback – Let employees know you value and notice them by giving employees specifics! Even constructive feedback lets staff know you and your managers are paying attention and value employees’ contributions.
Don’t just share “good job” or “bad job” let staff know what specific actions, behaviors or tasks you want to see (or what positive behaviors you have seen them exhibit!)
Setting Clear Expectations – Remember to avoid using jargon, shop talk, or loaded statements! Try to break down big concepts into specifics actions, behaviors, or tasks. Instead of telling a staff member to “tidy up”, let them know that you would like them to “clean the windows, checking to make sure for a streak-free shine”.
Checking In – Team meetings, bi-weekly check-ins, or even delegating your supervisors to regularly have quick shift huddles are all easy ways to stay in-tune with your staff for opportunities for praise and improvement!